We strive to ensure that your orders are processed and
delivered as efficiently as possible. Below are the details regarding our
shipping and delivery policies.

1. Shipping Methods

We offer multiple shipping options to accommodate your
needs. The available methods include:

Standard
Ground Shipping: Typically delivered within 5-7 business days.

Expedited
Shipping: Delivered within 2-3 business days.

Overnight
Shipping: Available upon request, delivered the next business day.

All orders are shipped via trusted carriers, and tracking
information will be provided once the order has been dispatched.

2. Shipping Costs

Shipping costs are calculated at checkout and are based on
the size and weight of the items, as well as the destination. These fees will
be added to your order total.

3. Processing Time

Orders are typically processed within 1-2 business days from
receipt of payment. During peak seasons or for large orders, additional
processing time may be required. We will notify you if there are any expected
delays in processing your order.

4. Delivery Times

Delivery times vary depending on the selected shipping
method and your location. Standard delivery typically takes 5-7 business days,
while expedited options are faster. Please note that delivery times are
estimates and may be affected by unforeseen circumstances, including carrier
delays, weather conditions, or customs clearance.

5. International Shipping

We currently ship to select countries. Please note that international orders may be subject to additional customs duties and taxes. These charges are the responsibility of the buyer and are not included in the shipping costs.

6. Freight Shipping

For larger orders, freight shipping options are available.
Please contact our customer service team at customerservice@manymoons.com to arrange freight shipping and receive a custom shipping quote.

7. Shipment Tracking

Once your order has shipped, we will send you an email with
the tracking information. You can use this to track your order’s progress with the carrier.

8. Risk of Loss

All products are shipped FOB (Free on Board), meaning
the risk of loss and title for the products pass to you upon delivery to the shipping carrier. Once the order is in transit, you assume responsibility for any lost or damaged shipments.

9. Damaged Shipments

If your order arrives damaged, please contact us within 5
business days of receiving your shipment. Provide photographs of the damaged items and packaging. We will work with you to resolve the issue and may offer replacements or refunds, depending on the circumstances.

10. Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses. All
orders must be delivered to a physical commercial or residential address.

11. Customer Service

For any shipping or delivery-related inquiries, please contact our customer service team at wholesale@themanycompany.com. We are here to assist you with any questions or concerns.